{"id":118,"date":"2025-08-04T06:59:45","date_gmt":"2025-08-04T06:59:45","guid":{"rendered":"https:\/\/greatescapeau.com\/bendigo\/?page_id=118"},"modified":"2025-10-16T11:55:06","modified_gmt":"2025-10-16T11:55:06","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/greatescapeau.com\/bendigo\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p>At The Great Escape, we are committed to providing you with an exceptional experience. While we do not offer refunds for bookings, we understand that plans can change.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>1. Reschedule Your Booking:<\/strong><\/span><\/p>\n<p>If you need to reschedule your booking, please contact us at least 24 hours before your scheduled time, and we will be happy to accommodate you. Our team is here to assist you and ensure that your visit to The Great Escape is as enjoyable and seamless as possible.\u200b<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>2. Late Cancellations and No-Shows:<\/strong><\/span><\/p>\n<p>If you cancel or do not show up for your booking, we will not be able to issue a refund. In these cases, the booking will be considered lost.\u200b<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>3. Special Circumstances:<\/strong><\/span><\/p>\n<p>In the event of extreme or unforeseen circumstances, please contact our customer service team. We will review each situation on a case-by-case basis and do our best to assist you.<\/p>\n<p>&nbsp;<\/p>\n<p>If you have any questions or need assistance with your booking, please contact us at info@greatescapebendigo.com or call <a href=\"tel:0354440180\" target=\"_self\">03 5444 0180<\/a>.<\/p>\n<p>Thank you for choosing The Great Escape. We look forward to hosting your adventure!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At The Great Escape, we are committed to providing you with an exceptional experience. While we do not offer refunds for bookings, we understand that plans can change. &nbsp; 1. Reschedule Your Booking: If you need to reschedule your booking, please contact us at least 24 hours before your scheduled time, and we will be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-118","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy - Best Escape Rooms in Bendigo | The Great Escape<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/greatescapeau.com\/bendigo\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Best Escape Rooms in Bendigo | The Great Escape\" \/>\n<meta property=\"og:description\" content=\"At The Great Escape, we are committed to providing you with an exceptional experience. 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